Introduction

BitCode Infotech (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.bitcodeinfotech.com], use our services, or interact with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

1. Personal Data

   • Identity Data: Includes first name, last name, username, or similar identifier.
   • Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
   • Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.

2. Technical Data

   • Usage Data: Includes information about how you use our website, products, and services.
   • Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

3. Non-Personal Data

   • Aggregated Data: We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.

How We Collect Your Information

1. Direct Interactions

   • You may give us your Identity, Contact, and Transaction Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

2. Automated Technologies or Interactions

   • As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

3. Third Parties or Publicly Available Sources

   • We may receive personal data about you from various third parties and public sources as set out below:
     • Technical Data from analytics providers.
     • Contact and Transaction Data from providers of technical, payment, and delivery services.

How We Use Your Information

1. To Provide and Manage Our Services

   • Processing your orders and managing your payments.
   • Managing our relationship with you, including notifying you about changes to our terms or privacy policy.
   • Providing you with customer support.

2. To Improve Our Services

   • Administering our website and internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
   • Improving our website to ensure that content is presented in the most effective manner for you and for your computer.

3. To Market Our Services

   • Providing you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.
   • Measuring or understanding the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

4. To Comply with Legal Obligations

   • As necessary to comply with a legal obligation to which we are subject.

Disclosure of Your Information

1. Internal Third Parties

   • Other companies in our group acting as joint controllers or processors and who are based in India and provide IT and system administration services and undertake leadership reporting.

2. External Third Parties

   • Service providers acting as processors who provide IT and system administration services.
   • Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
   • HM Revenue & Customs, regulators, and other authorities acting as processors or joint controllers based in India who require reporting of processing activities in certain circumstances.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Withdraw consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please visit us at: BitCode Infotech Office No. 314, 3rd Floor, Central Bazzar Mall, Tighra Road, Navsari – 396445, Gujarat, IN 

or mail us at : hello@bitcodeinfotech.com
or call us at : +91-90999-99775

Last Updated: 28/05/2024